BMW CAREERS.

Employment Type: Permanent
Location: Cyberjaya, Selangor

Responsibilities: 

• Responsible to resolve technical cases submitted via TSARA.
• Responsible to provide on site technical support to dealers.
• Responsible to conduct regular workshop visits to highlight technical issues to dealer organisation and to follow up technical problems at dealerships and ensure technical.
• Responsible to provide Special Tool list for current and upcoming models.
• Responsible to be an MC-Member for EE topics Full Responsible to monitor Special Part Defect return to AG for analysis.
• Support Dealer Partner (Technical Staff) to repair vehicles.
• Conduct workshop with dealer partners (technical staff) on repair solutions.
• Always stay on top of new technologies and repair tools/ mechanics of BMW Group vehicles.
   

Specific Tasks:

• Frequent dealer visits to provide technical assistance to technicians.
• Monitor and reply to technical assistance through TSARA reporting.
• To liaise with dealers to find solution for technical enquiry.
• To escalate alarming technical issues to BMW AG.
• To escalate assembly issues to CKD plant.
• To escalate local content part issue to CKD plant.
• Personally meet customer, if necessary, to further understand customer’s complaint.
• To issue technical bulletins and technical campaigns.
• To propose measures to management if financial resources are needed to solve the case.
• To liaise with other internal departments to support sales and marketing events, by ensuring that cars on display or used are technically in perfect condition.
• To conduct technical conference to exchange opinions with technicians within the “Expert Community”.
• To liaise with customer service department to ensure acceptable solutions are found for customer complaints.
• To ensure dealers apply service/repair technology in adequate manner and comply with BMW standard.
• To liaise with area managers to ensure latest tools and equipment are available at dealers.
• To investigate on damage parts quality problems.
• To follow up on completion rate of technical campaigns.
• To ensure BMW technical service infrastructure is operational and maintained at all times.
• To answer parts enquiries (technical related) from dealers.
• To liaise with warranty department on approval of repair.
• To implement Aftersales IT System and Technology rolled out by BMW AG.
   

Qualification & Experience: 

• Minimum a Degree in Engineering with technical background.
• Experience in providing technical customer support especially in the Automotive Industry.
• At least 5 years relevant working experience.
• Strong multitasking, coordination, and team management skills.

Employment Type: Permanent 
Location: Cyberjaya

Purpose of the role:

Operational:

1. Managing, coordinating and preparing all tax and customs related topics. Taking or initiating the necessary actions to fully comply with Malaysian Tax Law and all related topics.
2. Managing, coordinating and preparing all cash management (payment & receipt) and treasury related topics.

Strategic:

1. To optimize the tax position of BMW Lease, BMW Credit and BMW FS Singapore and help to ensure compliance with all existing and upcoming requirements in regards to direct and indirect taxes.
2. To optimize the cash position of BMW Lease, BMW Credit and BMW FS Singapore.

Key accountabilities:

• Ensure timely submission of all tax related requirements to the respective government authority and proactively take all necessary actions.
• Preparation of the Transfer Pricing Documentation and update of the document for BMW Credit, BMW Lease & BMW FS Singapore.
• Preparation of the Corporate Tax Returns in cooperation with the corporate tax agent.
• Lead and manage tax and customs related projects or contribute to such projects.
• Ensure all cash management related topics such as payment and receipt are well managed.
• Ensure strong coordination with treasury centre for all related topics such as loan & derivative transactions.
• Prepare Standard Operating Procedures, work instruction and improve processes under your care.
• Perform ad-hoc tasks assigned from time to time as instructed by Management in regards to tax and cash management related tasks.
• Lead and manage tax and cash management related projects or contribute to such projects.

Qualification & Experience:

• At least 7 years’ experience in Accounting / Finance department in MNCs, ideally Financial Services or Bank related.
• Experience in Singapore operations and tax regulations would be an added advantage.
• Accustomed to working under pressure and tight timelines.
• Possesses a high level of personal responsibility and integrity.
• Knowledge of SAP, MS application is essential.
• Experience in leading a working team.
• Customer focused, adaptable to challenges, strive for improvement and independent.
• Good command of English language both written and spoken.
• Highly self-motivated.

Employment Type: Contract
Location: Cyberjaya

• Responsible to market and promote BMW Credit’s financing products, services and initiatives to sales advisors and customers in order to achieve individual and company targets. 
• Develops and maintains a strong and beneficial relationship with the dealers, sales advisors and customers.
• To achieve allocated individual targets & to sell insurance products to customers.
• Ensure accurate data entries for loan submission while managing timely outcome of applications (reject/approved), update and follow up with sales advisors/dealership and customers
• To produce timely and accurate reporting on business performance.
• Ensure completeness of documentation for payment disbursements
• Monitor competitor’s activities and maintain our competitiveness in the market place

Qualification & Experience:

• Diploma in Business Admin or any other related disciplines.
• 2-4 years of relevant Sales experience in Financial Services or the Automotive industry.
• Possesses basic analytical and credit assessment skills, strong eye for detail in managing documentation completeness.
• Proficient in Computer skills (for example MS Word, Teams, Excel, Outlook.
• Solid interpersonal relationship skills in building interactions with customers and internal stakeholders. 

Employment Type : Contract
Location : Cyberjaya, Penang & Johor Bahru

Key accountabilities:

• Primarily responsible for delivering Sales targets and KPIs. Sales oriented and executes the necessary sales activities towards the achievement of the sales budget.
• To enhance and maintain equipment vendor relationship as to improve business opportunities and leads generations.
• To prepare loan submission of customer applications – from data input, uploading of documents, response to credit acceptance (CA) comments/clarifications for application status and approval.
• To issue letters of undertaking to vendors, preparation of loan agreement execution and to ensure HP agreement and documents are properly executed.
• Contact settlement associates for documentation & funding of approved loans.
• Accountable for FIS e-hakmilik registration process for New and Used Commercial vehicles, material handling equipment.
• Collection of information as required for Credit Assessment and forward to New Business Team. Advising customer of the results of Credit Assessment and negotiating new terms if required.
• Cross selling corporate programmes to equipment finance customer to promote BMW brand and ultimately cars sales.

Qualification & Experience:

• Diploma/Bachelors degree in Business, Finance or related disciplines. 
• 1-3 years of relevant working experience in Sales or Financial Services.
• Hands on experience in MS Office tools, primarily on Word, Excel and Powerpoint. 
• Strong command of English (written & verbal), coupled with a disciplined work ethic and is able to work under minimal supervision.
• Proficiency in Mandarin would be an advantage (not mandatory)
• Knowledge in Equipment Financing , financial services products or credit risk management would be preferred. 
• Highly collaborative and feedback oriented, able to challenge the status quo and provide solutions on efficiencies where possible. 

Employment Type : Permanent
Location : Cyberjaya, Selangor

Key accountabilities:

• Responsible for overall development and steering of BMW brand strategies as well as brand management and communications across all Marketing touchpoints (digital, social media, retail, events and partnerships).
• Responsible for end-to-end Marketing steering of the BMW core product portfolios for UKL+, MKL+ and BMW i. 
• Develop communication strategies and action plans to ensure marketing efforts under the designated portfolios are delivered according to the agreed KPIs, budget and timeline.
• Collaborate with internal and external stakeholders to generate the required brand awareness,  support the marketing and brand roadmap through product model launches, campaigns, tactical measures and partnerships.
• Act as brand ambassador and promote enthusiasm and influence for the BMW Brand.
• Ensure close cooperation with media and creative agencies as well as different departments within BMW central / region and markets.

Qualification & Experience:

• Minimum of 8 years’ relevant experience in the strategic fields of Marketing strategy and / or project management.
• Agency management experience (ie. advertising / digital / media agency).
• Knowledge of MS Office suite (Excel, Word, PowerPoint etc.) and Outlook.
• Strong relationship building skills and a professional level of customer service, showing exceptional written and verbal communication skills.
• Good organisational and time management skills, and ability to show high attention to detail to every task.
• Ability to work at both a detailed and high level, prioritise activities, work under pressure and multi-task.
• Knowledge of analytics and online reporting tools, interest in mobile technology and/or user experience design developments and a level of BMW Product knowledge would be an advantage, but not essential.