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STAY SAFE. STAY HOME. STAY IN TOUCH.

IN TIMES LIKE THESE, IT’S ESSENTIAL TO KEEP CONNECTED. WE’RE WITH YOU ALL THE WAY; JUST REACH OUT TO US, ANYTIME.

#STAYATHOME

Stay Safe. Stay Home. Stay in Touch.IN TIMES LIKE THESE, IT’S ESSENTIAL TO KEEP CONNECTED. WE’RE WITH YOU ALL THE WAY; JUST REACH OUT TO US, ANYTIME.<br><br>#STAYATHOME

LET'S STAY IN TOUCH.

Dear Valued Customers,

 

In view of the latest government announcement regarding the Movement Control Order, please be assured that we are ready to serve you in all ways possible within the provided guidelines. 

 

Our Customer Interaction Centre are on hand to support you on anything and everything BMW from 9am to 6pm daily. You can connect with our dedicated Customer Relations Representatives via 1 800 88 3000.

 

Alternatively, for more specific assistance, you may also reach out to us in the following ways:

  • LiveChat function available on our Contact Us page (Mon – Fri, 09:00 – 18:00).
  • BMW Aftersales and Product Enquiry: bmw@my.bmw-apac.com
  • BMW Financial Services: csinfo@bmw.com.my

 

Additionally, look forward to joy from the comfort of your home with shop.bmw.com.my, featuring all your favourite models along with a host of convenient online services and exclusive offers. Available 24/7 on your preferred device.

 

Finally, for customers who have requested for test drives prior to the latest developments, you will be contacted once restrictions are lifted or new guidelines are made available.



Until then, please stay safe, stay at home and stay in touch.

 

#staysafe #stayathome

 

BMW Group Malaysia Customer Relations Team.

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BMW Authorised Service Centre
Operating Hours

VEHICLE SERVICE & REPAIR DURING MOVEMENT CONTROL ORDER FOR COVID-19 IN MALAYSIA.

  • What should I do in case my vehicle needs any maintenance or repair during the MCO period? Are the BMW Authorised Service Centres still operating?
  • How do I book a service appointment with BMW Authorised Dealers during the MCO period?
  • If my car breaks down and I cannot continue with my journey, what should I do?
  • If I have a previously scheduled service appointment that falls within the MCO period, what should I do?
  • If the oil service signal in my car turns amber and I am unable to find any BMW Authorised Dealers open, should I stop using my car immediately?
  • If my BMW Service Inclusive (BSI) or BMW Repair Inclusive (BRI) ends within the period of the MCO and I am unable to bring the car to the workshop, will I still be entitled to the services and repairs benefit after its expiration?
  • If my car suffers from any tyre damage or puncture during the MCO period and I get the tyre repaired at a non-BMW Authorised Centre, will this void the BMW Tyre Warranty?

(*) the appointment has to be requested latest until 28 June 2021.

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JOY WORKS FROM HOME.

JOY WORKS FROM HOME.

JOY WORKS FROM HOME.

BMW Announcement

There’s joy to be found, even while you prioritise staying at home and staying safe. Discover the latest BMW models from the comfort of your very own space with shop.bmw.com.my, available 24/7 on your preferred device. Explore exclusive online-only deals, privileges and benefits as well as convenient services for a seamless BMW experience, right where you are.

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